Sunday, August 2, 2009

Emirates Driving Institute

I went to Emirates Driving Institute (EDI) headquarter office in Al Qusais yesterday for registration of my motorcycle classes. Last Thursday nobody from EDI turn up to call or collect document from me as the guy told me in the phone. What a liar ! But anyway if they did turn up, I forgot to bring my original passport and didn't manage to get my eye test result for that day. So no complaint.

So I found EDI to be much.. much better than Dubai Driving Centre (DDC) in term of counter courtesy and facilities. Like for example, they have token system to queue for the counters instead of standing and crowding the counter to be picked up first by the counter staff like in DDC. Totally uncivilised ! Also in EDI the waiting area is spacious and quiet and everybody proceed silently smoothly. In conclusion it was a stark contrast than facilities and services in DDC. I wish I went to EDI for my car driving licence. WHat a waste of my time and money to be treated so unprofessionally in DDC last time !

After I paid AED2100 for 16 classes (4 Fridays) I saw a framed notice over my head which boast that EDI is the first driving intitute in the world to be certified as ISO 9001 compliant. No wonder. But AED2100 for motorcycle licence !?? WTF ! These guys really squeze the money out of my pocket in consideration of the comfort and smiles I got whilst in their office.

I will see if this fees is worth it for my next 16 classes.

Good luck to me.


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